The glass in my stove is full of soot, what could be wrong?
Soot will appear on the glass if the combustion temperature is too low or if the lighting period is too short. When lighting the stove a lot of air must be supplied to warm up the chimney.
Open the riddling grate and the air controls. If necessary, open the door a bit to supply as much air as possible. When the kindling have turned into embers, dry wood is added. Plenty of air must still be supplied.
Close the riddling grate and primary air supply when the blue/purple flames have disappeared. The combustion is now exclusively controlled by the secondary air controls. The combustion temperature is increased by supplying more secondary air and at the same time by keeping the riddling grate and primary air control closed.
Wet wood or poor draught conditions might also cause sooty glass. Ask your chimney sweep to measure the draught in your chimney.
How do I remove dirt from the door glass?
The glass can be cleaned by using an approved glass cleaner. Alternatively warm soapy water and newspaper can be used but only when the stove is cold.
How often should the stove be cleaned for soot and ashes?
The stove needs to be cleaned and serviced fully at least once a year. But naturally depending on how much the stove is used. The baffle is removed from the stove and cleaned up – using a nozzle or a Morsø Ash Cleaner. The Ash Cleaner is also suitable for cleaning the rest of the stove. Note that the stove must be cold when cleaned.
How do I clean the inside of the stove?
Remove the baffle and clean it up with a nozzle or a Morsø Ash Clean. The Ash Clean is also suitable for cleaning the rest of the stove. Note that the stove must be cold when cleaned up. The surface will be kept well if vacuum cleaned with a soft nozzle. If necessary wipe the stove with a moist cloth, but only when the stove is completely cold. Be careful when choosing cleaning materials as the paint may be damaged by acid.
You can use the Morsø Ash Clean to remove soot and ashes. The ashcan must be emptied 2 or 3 times a week in an ash bucket where the ashes are to be kept until they are free from embers. The ashes cannot be used as fertiliser.
How do I clean the surface of the stove?
The surface will be kept well if vacuum cleaned with a soft nozzle. If necessary wipe the stove with a moist cloth, but only when the stove is completely cold.
Be careful when choosing cleaning materials as the paint may be damaged by acid.
If necessary, use mild detergent or brown soap. The painted surface may get a grey tinge over time; but the stove can easily be freshened up with a special heat-resistant Morso Senotherm spray-paint, which can be bought from Osowarm. Ensure you use the correct stove paint.
The stove must dry 24 hours before being used again. Some fumes will be given off by the paint. These are not harmful, although they smell bad. Ventilate the room well during this phase
Can I use stove blacking on Morsø stoves?
No, do not use stove blacking on Morsø stoves.
Stove blacking cannot stick to enamelled Morsø stoves; the surface becomes blotched and may flake when the stove is heated.
The surface of painted stoves will also become discoloured and blotched if you use stove blacking. Stove blacking should only be used on old stoves that have been ground or sandblasted.
Painted stoves must be painted with Morsø Senotherm paint.
You can obtain maintenance products and more helpful advice about stove maintenance from Osowarm by calling 01243 210 405.
Osowarm stocks original Morsø installation and maintenance materials – ceramic insulation string, gasket kit for doors, paint, glass cleaner etc.
Please ensure that you use the correct spares and maintenance products.